Claim

Where do I find the model number with EAN barcode on my product packaging?

There is a sticker on the product packaging that shows the model number along with an EAN barcode. Please refer to the example images.

Image showing model number on packaging Image showing model number on packaging Image showing model number on packaging

What is the serial number?

The serial number is a set of numbers followed by a letter. For example:

7739Y
0001177Y

Please see the image below which shows a serial number on a product.

Image showing serial number near battery connection

Where do I find the model number with serial number on my product?

The serial numbers are located on the nameplate within the body of the tools where the battery connection is located.

Please refer to the example images below.

Image showing serial number near battery connection Image showing serial number near battery connection Image showing serial number near battery connection